FAQs

Below is a list of frequently asked questions by visitors while on tour

If you need any other information, please refer to these frequently asked questions to get more information!

How long does it take from Ha Noi to Halong Bay?

The distance from Hanoi to Halong Bay is about 170 km. Shuttle Bus takes you around 3.5 hours, included haft-hour for break time from Hanoi to Halong Bay. If you go by private car, it takes around 3 hours.

Some activities we can take part in within a Cruise program?
Is there any change on cruise itinerary on your website?
Are Cruises equipped with protection devices for guests on board?
How about drinks on a Cruise?
I have booked a tour with my relative's credit card; however the voucher says "Client must carry the transaction card on the day of travel". What are my options in this situation?
I have booked on-line. How do I get my ticket/voucher?
Can you arrange a pick up from my hotel?
Can you arrange a pick up from a hotel mentioned in your list of complimentary pick-ups even if we are not staying there?
Where will I be dropped off following my tour?
How can I book a tour?
How do I pay for the trip?
Are there any hidden costs, which are not mentioned? Any tipping required?
Who is my guide?
How about transportation?
When is the best time to have a trip to Vietnam?
What is the time difference?
How safe is Vietnam?
Any recommendations for eating in Vietnam?
What kind of currencies should you recommend?
Where can I change money?
Is it better to use dollars or dong for daily expenses?

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