Travelled in Feb 2016 along with Vietnamlandtour in northern Vietnam. Travelling with 5 Rotarians for a reward holiday following completing a project in Hanoi. Mr Ha made ideas for our 8N/9D visit and our entire group, many 1st timers into Vietnam had a great time. We arrived into Hanoi over the coldest day in 60 years, with only summer clothes suited to Hanoi. No problem, our guide the next day had us on a store buying warm clothes in the right price. He then adjusted he days or weeks activities accordingly. We had a problem with our van on the drive up to Sapa the next time, and Mr Ha had organised a better by the next morning, amazing company. We also appreciated a cruise upon Halong Bay and got an awesome upgrade to more substantial and better cruiser. We were met at the airport and departed from Hanoi with our guide, so at simply no stage did we feel as though we didn't know best places to go, which could be very comforting in an exciting new country emerging for a tourist destination. The very next time we go so that you can Vietnam, it is going to be with Vietnamlandtour.