- Car transfer from Hanoi - Ha Long - Hanoi
- Hanoi Airport pick up
- Welcome Drink
- Complimentary mineral water
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Traditional Vietnamese and international dishes
- Cooking demonstration
- Tai Chi session
- Squid fishing
- Free wifi, Onboard insurance, taxes and service charges
- Visa arrangements, meals at
- Beverages, tips & personal expenses: Spa & Massage, Laundry…
- All other services not clearly mentioned in the itinerary
Cancellation by customer :
- More than 15 days prior to check-in : 10% of total rates
- From 14 to 7 days prior to check-in : 50% of total rates
- Less than 6 hours prior to check-in: 100% of total rates
- No-Show: 100% of total rates
Cancellation due to bad weather :
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
- Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
- During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
- The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
- The final cost will be confirmed by us to your email . In all cases, please contact us immediately for any urgent help.