- Car transfer
- Taxes & Service Charges
- Welcome Drink
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals as stated in the program
- Complimentary regular tea and coffee on board
- One bottle of water per person in
- Tai Chi Session
- Cooking Class
- Airfares, visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and tobacco
- Tips and other personal expenses
- All other services not clearly mentioned above
- More than 15 days prior to check-in: 10% of total rates
- From 14 to 7 days prior to check-in: 50% of total rates
- Less than 6 hours prior to check-in: 100% of total rates
- No-show: 100% of total rate
Cancellation due to bad weather :
If the cancellation is announced by the Management Board of Halong Bay, depend on the timing of the cancellation, the following policies will be applied:
- Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
- During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
- If the trip is cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
- The final cost will be confirmed by us to your email. In all cases, please contact us immediately for any urgent help.