- Car transfer from Hanoi - Halong Bay - Hanoi
- English speaking tour guide on
- Kayaking, Cooking class, Tai chi exercise, Bamboo boat, Swimming (if the weather permits, Movies, Squid fishing, Music entertainment, Satellite TV
- Sightseeing entrance fees
- Luxury cabin with A/C
- Day boat for exploring Ba Ham lake, Viet Hai village, kayaking and tour guide for the 2nd day of 3 days/2nights package
- Welcome drink, cold handkerchief, fresh flower
andfresh fruits basket, two bottles of mineral water in each cabin
- Airfare, visa arrangements
- Beauty Spa Services & Massage
- Beverages, tips, gratuities and other personal expenses
- All other services not clearly mentioned above
Cancellation by customer :
- More than 15 days prior to check-in: 10% of total rates
- From 14 to 7 days prior to check-in: 50% of total rates
- Less than 6 hours prior to check-in: 100% of total rates
- No-Show: 100% of total rates
Cancellation due to bad weather :
If the cancellation is announced by the Management Board of Halong Bay, depend on the timing of the cancellation, the following policies will be applied:
- Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
- During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
- If the trip is cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
- The final cost will be confirmed by us to your email. In all cases, please contact us immediately for any urgent help.